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Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from theolivest.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also gather data about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information on cookies, or to disable them, visit All About Cookies.
  • Log Files: Track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain details from you, including your name, billing address, shipping address, payment information (such as credit or debit card numbers), email address, and phone number. This information is referred to as "Order Information."

Together, Device Information and Order Information are referred to as "Personal Information."

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site (e.g., processing payment, arranging shipping, and providing invoices/order confirmations). Additionally, we use this information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising related to our products or services, based on your preferences.

We use the Device Information to screen for potential risk and fraud (especially your IP address) and generally to improve and optimize the Site. For example, we generate analytics on how customers interact with the Site and assess the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us use your information, as described above. For instance:

  • Shopify powers our online store, and you can read more about how Shopify uses your Personal Information here.
  • Google Analytics helps us understand how our customers use the Site. You can read more about Google’s use of Personal Information here. You can also opt-out of Google Analytics here.

In addition to these third parties, we may also share your Personal Information with others as required to process and ship your order, such as submitting the provided information for FDA purposes. Specifically, for U.S. orders, we may be obligated to submit your personal information to the FDA (Food and Drug Administration) in order to issue the FDA Prior Notice that is required for the export of food products. This ensures that the shipment complies with U.S. regulations.

We may also share your Personal Information to comply with legal obligations, respond to subpoenas, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted ads or marketing communications we believe may interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page here.

You can opt out of targeted advertising by visiting the links below:

You can also opt-out of certain services through the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter our Site’s data collection practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of that information. To exercise this right, please contact us using the information provided below.

Additionally, we note that we process your information to fulfill contracts we may have with you (such as orders placed through the Site) or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless and until you request its deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information on our privacy practices, or if you have questions or concerns, please contact us via email at theolivest@gmail.com.